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National Dignity Council

At Panacea Care our staff are keen advocates of the “The 10 Point Dignity Challenge”:

  1. Have a zero tolerance of all forms of abuse

  2. Support people with the same respect you would want for yourself or a member of your family

  3. Treat each person as an individual by offering a personalised service

  4. Enable people to maintain the maximum possible level of independence, choice and control

  5. Listen and support people to express their needs and wants

  6. Respect people’s right to privacy

  7. Ensure people feel able to complain without fear of retribution

  8. Engage with family members and carers as care partners

  9. Assist people to maintain confidence and positive self-esteem

  10. Act to alleviate people’s loneliness and isolation


We’re a highly experienced team with a genuine passion for caring, helping and listening

Life can feel empty and miserable, especially when suffering from ill health or infirmity. Things can get worse without friends and family close by. Here at Panacea Care, individual’s happiness is considered to be of the utmost importance. We are a small, family- run care provider and we try our very best to create the feeling of a family environment – we understand the importance of a smile, a laugh, a joke, a listening ear and some kind words.

Our carers

Our cofounder and Service Manager Alian Suantak M.Sc. cares passionately about his work and has a proven track record in supporting individuals with mental health difficulties, and managing residential care homes and supported living. He has a wealth of experience in providing rehabilitative care services within mental health settings. He has also worked as volunteer drug educator to prevent drug and alcohol abuse.

Our dedicated and compassionate support staff team are suitably qualified to NVQ Level 2,3 & 4 in health and social care. Our staff team are trained to ensure that service users Rights, Dignity and Choices are upheld and respected at all times.

Our living accommodation

Our accommodation is clean, modern, comfortable and “homely” and we’re happy to adjust the decor according to taste. Residents are encouraged to furnish their rooms as they wish and we’re here to help move things around accordingly.