Life can feel empty and miserable, especially when suffering from ill health or infirmity. Things can get worse without friends and family close by. Here at Panacea Care, individual’s happiness is considered to be of the utmost importance. We are a small, family-run care provider and we try our very best to create the feeling of a family environment – we understand the importance of a smile, a laugh, a joke, a listening ear and some kind words.
Our cofounder and Service Manager Alian Suantak M.Sc. cares passionately about his work and has a proven track record in supporting individuals with mental health difficulties, and managing residential care homes and supported living. He has a wealth of experience in providing rehabilitative care services within mental health settings. He has also worked as volunteer drug educator to prevent drug and alcohol abuse.
Our dedicated and compassionate support staff team are suitably qualified to NVQ Level 2,3 & 4 in health and social care. Our staff team are trained to ensure that service users Rights, Dignity and Choices are upheld and respected at all times.
Accommodation and Location
We offer supported living within the Greater London area. Our properties are attractive, traditional homes with clean and modern communal living rooms and kitchens, and located in pleasant residential areas with easy access to local amenities. For example, our accommodation in Hayes is within easy reach of the park, gym, library, theatre, shops, supermarket, pharmacy, GP surgery, places of worship, adult learning centre and has excellent public transport links. We’re happy to adjust room decor according to taste, and residents are encouraged to furnish their rooms as they wish.
Care Quality Commission
Panacea Care is rated “Good” by the Care Quality Commission, the independent regulator of health and social care in England. See the report.
National Dignity Council
At Panacea Care our staff are keen advocates of the “The 10 Point Dignity Challenge”:
- Have a zero tolerance of all forms of abuse
- Support people with the same respect you would want for yourself or a member of your family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and positive self-esteem
- Act to alleviate people’s loneliness and isolation.