A safe, homely place to recover and live well.
Panacea Care is a family business running 24-hour supported living in Hayes and Uxbridge, for adults with mental health conditions and learning disabilities. We help people relearn everyday skills and get their confidence back. When they're ready, we help them move on to somewhere more independent.
Supported living for adults with mental health conditions.
Adults from 18 upwards, young or old, including people stepping down from inpatient settings. We think hard about who shares a house, so people get on and feel at ease with each other.
We also support people with
- Autism
- Learning disabilities
- Dementia
- Eating disorders
- Physical disabilities
- Sensory impairments
- Substance misuse
Not sure we're the right fit? Call us on 020 8848 9201 before you refer.
How a referral works.
For social workers, care coordinators, commissioners and families.
Get in touch
Call us or send the referral form, along with any reports you think are relevant. We reply within one working day.
Free assessment
We arrange to meet the person and carry out an initial assessment, free of charge.
Report and costs
You get our report with a clear breakdown of costs, so you have what you need to decide.
Support built around each person and the life they want back.
Staff on hand, day and night
24-hour supported living with sleep-in staff, so nobody is left on their own when things get hard.
Everyday living skills
Cooking, cleaning, shopping and budgeting, learned or relearned at a pace that suits the person.
Medication and health
Help taking medication as prescribed and keeping to treatment plans and appointments.
Money and paperwork
Support with personal budgets, forms and benefit applications.
Emotional support
Encouragement from people who know them well, and in-house counselling.
Work, learning and leisure
Help with employment skills, courses, faith and social life beyond the home.
We follow the recovery model.
In practice, the support that helps someone recover always comes first, so they can live as independently as they're able.
Motivational support
For one person it's singing at church. For another it's growing vegetables, or cooking a proper meal again. We plan structured activity around whatever that is for each person.
Timely intervention
Staff know the people they support, and they're trained to spot when someone is starting to struggle. Our aim is to manage a relapse at home, with support around the person, and avoid a hospital admission.
A recovery programme
Each person follows a plan written with them and their professionals. If we see a chance for more independence, we talk it over with the family and the wider team first.
Ordinary family houses on residential streets.
Our homes are in Hayes and Uxbridge, in the London Borough of Hillingdon. The houses are traditional, with clean, modern kitchens and shared living rooms. Residents can furnish and decorate their own rooms however they like.
Parks, shops, a GP, a pharmacy and places of worship are all nearby, and the public transport links are good.
Wood End Green Road
Hayes, Middlesex, UB3 2SB
Birchway House
Hayes, Middlesex, UB3 3PA
Pield Heath Road
Uxbridge, UB8 3NG
A small family business.
We try hard to make each house feel like a family home. A lot of that comes down to someone making time to laugh with you, or just to listen.
Alian Suantak, our managing director and registered manager, has spent more than 20 years running residential and supported living services for people with mental health needs. Every support worker holds an NVQ at Level 3, 4 or 5 in health and social care.
Care Quality Commission
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
Report published 21 October 2024
Read the full CQC reportThinking about a placement?
Send us the details and we'll reply within one working day. The first assessment is free, and afterwards you get a written report with the costs set out.